Information We Collect
When you call, email, or submit a website form, we may collect your name, contact details, property address, and information about your mold concerns or service needs.
Our website may also collect basic technical details, such as your IP address, browser type, device information, and the pages you visit.
How We Use Information
We use your information to respond to questions, discuss mold remediation services, arrange communications, and help our team understand your property concerns.
We also use website information to operate, maintain, and improve our site and to protect it against misuse.
Cookies and Tracking
Our website may use cookies or similar technologies to remember preferences, support website functions, and understand how visitors use the site.
You can adjust your browser settings to block or remove cookies. Some website features may not work as intended if you disable them.
Analytics and Third-Party Tools
We may use analytics or other third-party website tools to understand site traffic and improve our online services. These providers may collect information through cookies or similar technologies under their own privacy policies.
If you follow a link to another website, that site's privacy practices apply to your visit there.
Data Sharing and Disclosure
We do not sell your personal information. We may share it with service providers who help us operate our website or communicate with you, and they may use it only to provide those services.
We may also disclose information when required by law or when reasonably necessary to protect our business, visitors, or others.
Data Retention
We keep information for as long as needed to respond to you, provide services, maintain business records, and meet legal obligations.
When information is no longer needed for these purposes, we take reasonable steps to delete it or remove identifying details.
Data Security
We use reasonable safeguards to protect the information you share with us. No website or electronic transmission is completely secure, so we cannot guarantee absolute security.
Your Rights
You can contact us to ask about personal information you have shared with us or to request that we update or delete it, subject to legal and business recordkeeping requirements.
You can also opt out of non-essential marketing communications by following the instructions in a message or contacting us directly.
Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided us with personal information, contact us so we can review and address the request.
Changes to This Policy
We may update this policy when our practices or legal obligations change. We will post the revised policy on this page and update the effective date.